Valhalla Shipping & Delivery FAQ – Zones, Methods & Expectations

Before a single parcel moves, there’s planning, precision, and purpose behind every dispatch. This is your map to all things shipping at Valhalla.store — from how long delivery takes, to which countries we ship to, to what happens if things go sideways.

Whether you’re looking for fast tracked delivery, checking shipping zones, or wondering what happens if customs get involved — we’ve got your back. Below, you’ll find answers to the most asked questions about Valhalla shipping, from delivery times to shipping zones and everything in between. Because even legends appreciate smooth logistics.

Curious about more topics? Check our full FAQ overview to explore all categories.

Where We Ship – Countries, Zones & Limitations

Valhalla ships far and wide — but not everywhere. This section covers international shipping zones, country restrictions, and mail-forwarding exceptions for smart planning.

Which countries do you ship to?

Curious about Valhalla international shipping? We ship to many countries — but not all.

Some borders welcome research. Others… less so. Here's how it works:

🔸 We currently do not ship to the following European countries:

Austria, Belgium, England, Belarus, Finland, Northern Ireland, Norway, Russia, Scotland, and Turkey.

🔸 Outside of Europe, we only ship to select destinations, including:

🇨🇦 Canada  🇯🇵 Japan  🇦🇺 Australia

🚫 We never ship to:

The USA, Thailand, or Saudi Arabia — no exceptions, no grey zones.

Some destinations come with product-specific restrictions. If shipping isn't calculated at checkout, your product or country may not qualify. Always double-check before placing an order.

📌 Special rules apply to certain countries:

France: Only 1D-LSD, 1S-LSD, 1V-LSD and 1cP-LSD are available.

Germany: We only ship 1S-LSD.

⚠️ Please verify the legality of your chosen compounds in your country before ordering. Valhalla.Store is not responsible for legal issues arising from local regulations.

Not sure how to place your order properly? See our Order Placement FAQ for extra tips.

Do you ship to mail forwarders?

No, we don’t.

We don’t ship to mail forwarding services — and we don’t play hide and seek with parcels. If you enter an address that’s linked to a forwarder, it’s fully on you. ❌

📦 If your parcel goes missing, gets blocked, or never shows up — we won’t replace or refund it.

So choose your address wisely.

Can I have the parcel delivered to a hotel, B&B or temporary address?

If it’s a regular address with a name and number? Yes, we can ship there.

But be aware: delivery to hotels, hostels, Airbnbs or temporary stays is fully at your own risk. If the front desk fumbles or the location turns tricky — we can’t step in.

So if you choose to go nomadic, make sure someone’s ready to receive the goods.

Can you ship my order with DPD, DHL or UPS?

At this time, we ship exclusively with PostNL — it’s our default courier for trusted dispatch across Europe.

📦 Want DPD? That’s possible on request, but it’s 100% at your own risk. If the parcel gets delayed, stuck, or lost in transit: no compensation.

🚚 DHL or UPS? Not available right now.

For wholesale orders, we may offer FedEx to selected countries — read more in our Wholesale FAQ or drop us a message if you’re ordering in bulk and want options.

Valhalla Shipping Methods – Tracked, Untracked & Express

Not all shipping is the same. Whether you prefer speed, stealth, or budget, here’s how Valhalla ships orders — and what you can expect from each method.

What shipping methods do you offer — and do you offer tracked options?

Yes, we offer Track & Trace — and highly recommend it when available. Shipping methods vary per country, and you’ll see your options automatically at checkout once you enter your location.

Here’s how it breaks down:

✉️ AIRMAIL

Airmail is budget-friendly, but risky. It’s untracked, uninsured, and comes with zero compensation or reships. Once it leaves our hands, it’s in the postal void.

If your parcel hasn’t arrived after the expected timeframe, reach out to us. We’ll do what we can — but know that this option is your call, your risk.

📦 TRACKED (Recommended)

This method is insured, traceable, and comes with fallback protection.

If your parcel doesn’t move or arrives late (15+ working days), we can open a courier claim — but only with your approval. Why? Because we must disclose the parcel’s content.

If the claim doesn’t resolve within 14 days, we’ll reship to a new address of your choice.

👉 This is the option we trust — and so should you.

🕵️‍♂️ TRACKEDUNINSURED

This one’s trackable, but not insured. If it disappears in the shipping ether for more than 60 working days, we’ll offer up to 50% compensation — in store credit or a one-time reship to a different address.

💸 Compensation overview:

Within the EU

• Max compensation: 50% of your order value (no cap)

Outside the EU

• Up to €50 → max €25

• €50–€125 → max €40

• €125–€200 → max €70

• €200–€250 → max €110

• Above €250 → max €150

❗ No compensation for Canary Islands

❗ No reships on untracked orders

❗ No support for customs seizures

🛑 Orders to Italy are only shipped via uninsured airmail, with a max value of €300.

🧭 Still wondering which method fits your needs? Our Tracked vs. Untracked FAQ breaks it down — clean, simple, and with no fluff.

Do you offer express delivery?

Not right now — no overnight rockets here. But don’t worry: most parcels reach their destination faster than you'd expect. We ship efficiently across Europe, and once it’s out the door, it usually moves quick.

Need more speed? Choose a tracked option at checkout — it’s the next best thing to wings.

Can I have the parcel delivered to a pickup or collection point?

Yes — but only if it speaks PostNL.

We currently support PostNL collection points. Trying to mix couriers (like shipping with one and picking up via another)? That’s a no-go. Different networks, different rules.

🏷️ Want to try another pickup location anyway? That’s your choice — but it’s 100% at your own risk. If something goes wrong, we can’t jump in.

Can I place a tracked order and have it shipped later?

Not really — once a shipping label is created, the clock starts ticking. Labels expire within days, so we ship out tracked orders immediately to avoid delays or system hiccups.

📝 Got a special request? Drop it in the “customer note” section at checkout. If we can make it work, we will — but no promises. Timing’s a tricky thing.

Delivery Times & Costs

Timing and transparency — we know they matter. Below you’ll find estimated Valhalla delivery times per region, plus shipping cost breakdowns by method and weight.

How Long Are Valhalla Delivery Times — Per Country?

Delivery times vary — sometimes subtly, sometimes wildly — depending on your location, shipping method, and the current pace of the postal gods. Prices and delays can shift quickly per country, and we keep this page updated with the latest info. Here's where things stand now:

📍 Estimated delivery times by region:

🇳🇱 Netherlands: 1–3 business days

🇨🇿 Czech Republic: 3–5 business days

🇫🇷 France: 4–7 business days

🇩🇪 Germany: 1–3 business days

🇬🇷 Greece: 10–21 business days

🇮🇹 Italy: 5–10 business days

🇵🇱 Poland: 5–10 business days

🇵🇹 Portugal: 5–10 business days

🇸🇰 Slovakia: 5–10 business days

🇸🇮 Slovenia: 5–10 business days

🇪🇸 Spain: 5–10 business days

🌍 Outside Europe: 2–6 weeks

⏳ Important note:

Some countries only allow untracked airmail due to stricter border controls. This method may take longer — and comes without tracking or insurance. Choose wisely at checkout.

We aim to keep your experience smooth, but transit times are ultimately influenced by local networks and international logistics. We’ll always ship fast — the rest is up to the route.

What are the shipping costs?

It depends on how you ship, where you ship — and how brave you are.

Below you’ll find the breakdown of each method we offer. No surprises. No fine print. Just the facts:

✉️ AIRMAIL – € 4,99

• Untracked • Uninsured • No signature

Airmail is the wildcard. It’s low-cost, but high-risk — once it leaves us, it’s out of our hands.

🧭 Available for orders up to € 50 only

📦 EU delivery: up to 25 working days

🌍 Outside EU: up to 60 working days or more

💸 Free above € 100

📦 TRACKED – € 4,99 to € 21,49

• Tracked • Insured • EU-only

This is our go-to recommendation — reliable, protected, and ready to claim if needed.

⏱️ Delivery up to 20 working days (EU only)

💸 Free shipping on orders over € 250

Where do you ship from?

All Valhalla orders begin their journey in the Netherlands — packed with care, sealed with intent, and launched from our own warehouse. No middlemen, no mystery hubs — just a trusted dispatch straight from the lowlands to wherever curious minds await.

Tracking, Packaging & Missed Deliveries

From vacuum-sealed parcels to tracking codes and pickup fails — here’s how Valhalla handles your package with care (and structure).

How Does Valhalla Ship Orders — And How Fast?

If you're wondering how Valhalla ships orders, here’s our standard timeline after payment. We move fast — and so does your parcel. Most orders are packed and shipped within 24 hours of payment confirmation (Monday to Friday). Payments after 13:00 CET? Then your order joins the next day’s dispatch queue.

📦 Tracking info might take a few hours (or overnight) to kick in — especially when the gods of logistics are juggling overtime. But don’t worry: once your parcel leaves Valhalla, it’s already en route to your doorstep.

📌 Not sure how the order process works from the start? For step-by-step help, see how to place your order properly at Valhalla.Store.

What packaging do you use?

Every Valhalla parcel is prepped like a treasure worth protecting.

Here’s how we do it — step by step:

🛡️ Inner layer: Each compound is sealed in its own mylar or ziplock bag, clearly labelled (but never flashy).

🛰️ Middle layer: We vacuum-seal everything into a silver Mylar bag — sleek and totally unbranded.

There’s zero reference to the contents or to Valhalla.Store. No logos. No hints.

📦 Outer shell: The sealed Mylar goes into a bubble mailer, tough enough to handle the journey without drawing attention.

In short: our packaging is clean, discreet, and built for low-profile delivery — exactly how it should be.

What happens if I’m not available to accept or pick up my parcel?

In short: the responsibility is yours.

If a parcel goes undelivered because it wasn’t accepted or picked up in time, we can’t offer a reship. That includes tracked shipments.

📦 The courier will usually leave a pickup slip or delivery attempt notice. From that moment, it’s your mission to collect it — or to make sure someone’s there when it lands.

We don’t reship parcels that were missed due to absence, address errors, or delivery refusals. Choose your delivery address wisely — and be ready when the package calls.

What if my order doesn’t arrive?

First: take a breath. Most parcels make it. But here’s how we handle it if they don’t.

📦 If you chose a tracked & insured option (TRACKED or TRACKED ST):

We’ve got your back. If your parcel hasn’t arrived within the timeframe, we’ll start a reship — unless customs is holding it for inspection.

We’ll always keep you updated during the process.

✉️ If you chose airmail or untracked methods:

That path comes with risk. There’s no way to trace or recover those parcels. We’ll help where we can, but no guarantees or reships apply here.

🧭 Important:

We do not reship tracked orders that were not picked up or accepted by the customer. You are responsible for receiving your parcel — at your address, on your watch.

💬 If your parcel is missing and you need deeper troubleshooting, visit our full Order Issues & Troubleshooting FAQ — it covers delays, missing parcels, and everything in between.

Need more insight into how we handle customs risk and reship policies? Read our Customs & Responsibility Guide

Customs, Responsibility & Stealth Support

Customs issues? Stealth questions? This section explains your responsibilities, our packaging tactics, and how we handle the unexpected.

Do you offer stealth shipments?

No need for smoke and mirrors — we don’t offer “stealth shipping” as a separate service. But rest assured: every order is already packed with maximum discretion. No logos. No clues. No noise.

Your parcel looks like just another ordinary delivery — because that’s exactly the point.

My package is seized or held by customs — what now?

Before placing your order, it’s your responsibility to ensure that all items are legal in your country. We don’t play guessing games — and neither should you.

⚠️ If a shipment is seized, delayed, or stopped by customs, we will not offer any refund, replacement, or reshipment. Why? Because once your parcel crosses the border, it’s subject to your country’s laws — and your due diligence.

We keep things discreet and well-packed, but the risk is always yours.

For the full scope of what we cover and what we don't, visit our Customs & Responsibility Guide.